Legal notice
Dear Customer,
This notice is issued by Saahi Time to inform all customers about our order, delivery, and payment policies.
We have observed multiple cases of fake orders, refusal of Cash on Delivery (COD) parcels, misuse of customer details, and intentional return-to-origin (RTO) activities causing financial losses to the company.
Please read the following policies carefully:
- Orders placed on our website are considered valid purchase requests. Customers are expected to accept deliveries once dispatched.
- Refusal to accept COD orders without a genuine reason may result in:
- Permanent blocking from future purchases
- Restriction of COD service
- Recovery action for shipping and handling charges
- Providing fake addresses, incorrect phone numbers, or misleading information is strictly prohibited.
- Customers engaging in repeated fake orders, fraudulent activities, or intentional losses to the company may face legal action under applicable Indian laws related to fraud, cheating, and business losses.
- All calls, messages, shipment records, IP details, and order activities may be maintained as proof for security and legal purposes.
- In case of disputes regarding products, customers must contact our support team before initiating complaints, chargebacks, or public defamation.
- The company reserves the right to cancel, reject, or block any suspicious order without prior notice.
By placing an order on our website, customers agree to comply with all company policies, terms, and conditions.
For any assistance or dispute resolution, customers may contact our official support team.
Regards,
Legal & Compliance Team
Saahi Time
